Privacy Notice

Introduction

In order for us to draft a personalized Travel Guide for you and your family you will need to provide us with some information, including personal data, necessary to enable our communication and allow us to create your travel profile, based on which we will develop your travel guide.

As it is important for us to build a relationship based on trust, we would like to invite you to read thoroughly this Privacy Notice regarding the Policy we follow regarding your privacy and the protection of your personal data.

This Notice contains a detailed overview of the reasons and the purposes for which we collect and process your data, as well as information regarding how we process it, where and for how long it is stored, and with whom we may share it. You will also be informed about your rights and the ways you can contact us.

We consider the security and protection of your privacy as a top priority; therefore, we invite you to dedicate some time to this statement and if you have any questions, please do not hesitate to contact us via e-mail at mommylook@mamakita.gr

Any personal data you may share with us using the site Mamakita.gr, its forms or sending it directly to us via the e-mail mommylook@mamakita.gr or the travel consultants’ personal e-mail addresses is governed by the following principles and our Privacy Policy.

This Privacy Notice does not apply to any personal data or information you provide in the websites of the Accommodation or Guided services’ Providers or you personally fill in and/or share/disclose in the website of any partner, even if you are redirected through our Site. You are kindly advised to pay due attention and read the Privacy Notice of any other website you may be directed to prior to disclosing your personal data.

Updating this Privacy Notice

Due to business and technology developments, and always in accordance to law, we may need to modify this Privacy Statement. We invite you to check this Privacy Statement regularly to keep up to date on how we use your personal information

People under the age of 18

If you are under the age of 18, please do not make any direct interaction with us and refrain from sending us any personal data that concerns you.

According to our Terms of Service and the Terms of Use of our Site we cannot collect and use your personal data as our service is not intended for you.

What personal data we collect and how

We may collect your personal data in the following situations:

  • We collect the personal data you share with us when you use our Forms
  • If you choose to subscribe to our mailing list
  • If you choose to subscribe to our newsletter
  • If you contact us via e-mail

The type of data we collect varies. For example if you fill in the Mamakita form or any other form requesting availability for any exclusive or guided service, we collect:

  • names of persons who travel
  • contact details (such as telephone number, postal and e-mail addresses)
  • information related to the group composition and the period of stay
  • travel preferences

Additional, Automatic ways we collect data (apart from Cookies)

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

When you enter our website, you are immediately informed about our cookie policy. We use cookies for analytics and marketing purposes (more info can be found in our Cookies Policy).

Why we collect and process your data

We collect and process your e-mail address to contact you.

Since you decide to buy a Travel Guide, we collect and process your data in order to provide you personalized family travel consulting.

Whenever your consent is required to collect and process your data we will explicitly ask for it, after providing you with specific and detailed information as of why we need to collect and process this additional data, prior to collecting or processing your data.

Your personal data is not collected and will not be not used for other purposes, apart from what it is described in this notice, unless it is specifically required or allowed by the law.

Where will your personal data be stored

We establish customer profiles that are securely stored in our CRM system. This data is encrypted using secure cryptographic keys that exist only in the possession and under the control of our team members. We store this data for the purposes of having a reference guide to offer our customized travel guide services. We will keep your data in our CRM unless you specifically ask us to delete it.

Access to your data

  1. The personal data you disclose and share with us stays in principle within the members of our team. All our team-members are aware of their duty to respect your privacy and actively protect your data.
  2. We may share information with third parties when you authorize us to do so as part of our consulting process. When you proceed to book an exclusive or guided service, appropriate personal data will be passed on to the relevant guided or exclusive service Providers of your chosen arrangements together with any other third party (such as banks and/or credit card companies) who need this information.
  3. We may also make personal data available to other companies who provide services on our behalf, such as mailing brochures and marketing material. We only provide third parties with the personal data they require in order to deliver their services. If the purpose for which we shall share your data with a third party is not clearly and specifically connected with the purpose for which it was collected or it is not in accordance with your consent, before sharing or disclosing your data with any third party, we shall promptly inform you.
  4. Please note that the website may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.
  5. Except when required by law, we will not sell, distribute or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

We may also disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Minor Information

The website does not knowingly collect any personally identifiable information from children under the age of 18. If a parent or guardian believes that the website has personally identifiable information of a child under the age of 18 in its database, please contact us immediately at mommylook@mamakita.gr and we will make our best efforts to promptly remove such information from our records.

Terms of Service

Mamakita.gr provides its services and products to you subject to the following Terms of Service, which may be updated by us from time to time without notice to you.

Responsibility

Our goal is offer customized and tailor-made family travel consulting services.

Accommodation solutions are close to places with a wide range of family friendly activities, easily accessible and with a mild climate throughout the year. They are family friendly in terms of infrastructure. Not many and dangerous stairs, safe material, furniture and equipment, relevant architectural study. Moreover, they fulfill the high standards of cleanliness, serve healthy and highly nutritional meals. In summer destinations the accommodation we recommend is located close to a clean and family friendly beach, protected by strong winds, usually sandy with shallow waters. Some of them are even located on a beach without streets or roads to intervene between the room and the water. Accommodation solutions provide families with baby and kids’ gear and facilities that will render family vacations more comfortable and carefree, as well as with first aid and with necessary information on doctors and hospitals in case of emergency.

Links

Links provided from this website to independent third-party websites are done so in good faith to offer an additional value to users. Mamakita.gr is not responsible for any content held within any such websites, or for any links contained in them. The inclusion of external links does not signify any endorsement by Mamakita.gr.

Privacy Policy and Security

In order to protect privacy and personal information, Mamakita.gr agrees that it will not loan, rent or sell to any third parties, other than the property selected by the user, any personal details that have been passed on to us without explicit prior permission (except when we believe that the law requires it, to respond to an emergency or in the event of a sale, merger or similar transaction). However, if users have registered to receive our newsletter, the e-mail address is only available to our website hosting provider and/or the company providing email distribution services for the newsletter and not forwarded to any other third parties.

This website contains links to other websites. Mamakita.gr is not responsible for privacy policies of such websites.

Mamakita.gr collects no user information from the website except what is required for system administration, market demographics for internal use only and other enhancement of the website. Although we use reasonable efforts to maintain the privacy of your personally identifiable data and information, due to technological limitations, and the risk of unlawful interceptions and accessing of transmissions and/or data, we cannot completely assure you, and you should not expect, that your personally identifiable data and information, and any other electronically communicated information, will be absolutely confidential. Use of the Mamakita.gr website constitutes the users’ agreement to the terms of our privacy policy. Any changes to this policy will be posted to this page and users may be contacted as well (although Mamakita is under no obligation to do so). Continued use of this website constitutes the users’ agreement to any such changes.

Travel Insurance

Mamakita.gr recommends that families purchase a travel protection plan to help protect you and your travel investment against the unexpected. Travel protection plans include coverage for Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more.

Cookies

This Cookie Statement explains how we use cookies and similar technologies in the course of our business through our website.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers in order to (for example) make their websites or services work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner or service provider (in this case, Mamakita.gr) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website or service you are using (such as advertising, interactive content and analytics). The third parties that set these third party cookies can recognize your computer both when it visits the website or service in question and also when it visits certain other websites or services.

We use first party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website and services to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us and the third parties we work with to track and target the interests of visitors to our website, and we refer to them as “performance” or “statistics” cookies. For example, we use cookies to tailor content and information that we may send or display to you and otherwise personalize your experience while interacting with our website and to otherwise improve the functionality of the Services we provide. Finally, third parties serve cookies through our website and services for advertising, analytics, and other purposes.

Cookies served through our website

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

We and our third party partners may use other, similar technologies from time to time, like web beacons, pixels (or “clear gifs”) and other tracking technologies. These are tiny graphics’ files that contain a unique identifier that enable us to recognize when someone has visited our website or, in the case of web beacons, opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third-party website, to serve targeted advertisements to you and others like you, to improve site performance, and to measure the success of marketing campaigns. While you may not have the ability to specifically reject or disable these tracking technologies, in many instances, these technologies are reliant on cookies to function properly; accordingly, in those instances, declining cookies will impair functioning of these technologies.